Kibo.AgenticAdmin

Quick Start Guide

This guide will help you get started with Kibo Agent Admin in just a few minutes.

Table of Contents

  1. Accessing the Admin Interface
  2. Selecting an Agent
  3. Creating Your First Playbook
  4. Adding Tools
  5. Testing Your Agent
  6. Monitoring Conversations

Accessing the Admin Interface

  1. Open your web browser and navigate to the Kibo Agent Admin URL
  2. Log in with your credentials
  3. You’ll see the main dashboard with available agents

Selecting an Agent

Agent List

  1. From the main dashboard, you’ll see a list of available agents
  2. Each agent card displays:
    • Agent name
    • Status (Online/Offline)
    • Language and location
    • Key metrics (chats, books, uptime)
  3. Click on any agent card to access its configuration

Creating Your First Playbook

  1. After selecting an agent, click on 📚 Playbooks in the sidebar
  2. Click the + Create Playbook button
  3. Fill in the basic information:
    • Display Name: Give your playbook a descriptive name
    • Goal: Describe what the playbook should accomplish (max 500 characters)
  4. Add instruction steps using markdown format
  5. Define any input/output parameters if needed
  6. Click Save

Example Playbook

Display Name: Welcome Greeting
Goal: Greet new users and understand their needs

Instructions:
- Greet the user warmly
- Ask how you can help them today
- If product search: ${PLAYBOOK:Product Search}
- If order support: ${PLAYBOOK:Order Support}

Adding Tools

  1. Navigate to 🔧 Tools in the sidebar
  2. Click + Create Tool
  3. Choose the tool type:
    • Function Tool: Custom functions
    • OpenAPI Tool: API integrations
    • Data Store Tool: Knowledge bases
  4. Configure the tool settings
  5. Save your changes

Testing Your Agent

  1. Go to 🧪 Agent Testing in the sidebar
  2. Configure test settings:
    • Language Code
    • Max Message Length
    • Session Timeout
    • Site/Context
  3. Type a message in the test chat interface
  4. Click Send to see the agent’s response
  5. The interface shows:
    • User inputs
    • Agent responses
    • Tool calls and their results

Monitoring Conversations

  1. Click on 💬 Conversations to view conversation history
  2. Use filters to find specific conversations:
    • Session ID
    • Conversation Type
    • Language Code
    • Date Range
  3. Click View on any conversation to see details:
    • Full conversation transcript
    • Tool usage
    • Performance metrics

Next Steps

Tips for Success

  1. Start Simple: Begin with basic playbooks and gradually add complexity
  2. Test Frequently: Use the testing interface to validate changes
  3. Monitor Performance: Review conversation history to identify improvement areas
  4. Iterate: Continuously refine playbooks based on real conversations
  5. Document: Add clear descriptions to playbooks and tools for team collaboration